Shipping

Shipping Policy

Worldwide Shipping

Kensington Poster Gallery is pleased to offer complimentary worldwide shipping on all orders.

All artworks are carefully packaged to ensure they arrive safely and in the condition described.

Insurance

Every shipment is fully insured for the full purchase value of the artwork during transit.

In the unlikely event that an item is lost or damaged in transit, please contact us immediately at info@kensingtonpostergallery.com and we will work with the courier and insurance provider to resolve the matter promptly.

Processing Times

Orders are typically prepared and dispatched within 2–5 business days following receipt of payment.

For larger works, specialist packing requirements, or framed items, additional preparation time may be required. If so, we will contact you directly.

Delivery Times

Estimated delivery times are:

United Kingdom: 2–5 business days
Europe: 3–7 business days
United Arab Emirates: 1–3 business days
United States & Canada: 3–7 business days
Asia Pacific: 4–10 business days
Rest of World: 5–14 business days

Delivery times are estimates and may vary depending on customs processing and local courier services.

Tracking

Once your order has been dispatched, you will receive tracking information by email so that you can monitor your shipment's progress.

Customs Duties & Taxes

International shipments may be subject to customs duties, import taxes, or local charges imposed by the destination country.

These charges are the responsibility of the purchaser unless otherwise stated.

Damaged Shipments

Please inspect your order upon arrival. If your item arrives damaged, please notify us within 48 hours of delivery and provide photographs of both the packaging and artwork so that we can assist you as quickly as possible.